Refund policy

Returns & Refunds

We want you to feel good about your Happy Herd & Co. purchase.

Due to the personal-care nature of our products, we are unable to accept returns on products that have been opened or used. Unopened and unused products may be returned within 14 days of delivery.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after receiving your order. We’ll work with you to make it right.

To request a return or report an issue with your order, please contact us through our Contact page. Please include your order number and, where applicable, photos of the product and packaging.

Approved refunds will be issued to the original payment method. Original shipping charges are non-refundable unless the return is due to an error on our part.

Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.

Final Sale Items

Gift cards and items specifically marked as final sale cannot be returned or refunded.

We reserve the right to refuse returns that do not meet the conditions above.